Shipping Policy
At Major Golf US, we are committed to providing our customers with quality golf-inspired apparel and a smooth, reliable shopping experience. Each order is carefully processed and prepared before being shipped to its destination.
Processing Time
All orders require 1–2 business days for processing before shipment.
Order Confirmation & Tracking
After placing an order, you will receive an Order Confirmation email containing your purchase details.
Once your order has been processed and shipped, you will receive a Shipping Confirmation email containing your tracking number and tracking information.
Orders are processed during our regular business days, Monday – Friday.
Orders placed before 8:00 AM ET may begin processing on the same business day. Orders placed after this time will generally begin processing on the next business day.
You can track your shipment using the tracking link provided in your Shipping Confirmation email.
Shipping Options
Orders may be shipped using trusted carriers such as USPS, UPS, FedEx, or other available shipping providers, depending on the destination and shipping method selected.
| Destination | Shipping Fee | Estimated Shipping Time | Estimated Total Delivery Time |
|---|---|---|---|
| US – Standard | $5.99 | 7–10 days | 8–12 days |
| US – Express | $9.99 | 5–8 days | 6–10 days |
| Rest of World – Standard | $5.99 | 10–20 days | 11–22 days |
Free Shipping
Orders over $150 qualify for Free Standard Shipping.
Free Standard Shipping follows the estimated delivery timeframe for the applicable Standard Shipping option.
Shipping Guarantee
If your order does not arrive within 60 days from the date of shipment, please contact us so we can investigate the shipment.
If the package is confirmed as lost in transit and has not been delivered within the applicable guarantee period, we may provide a full refund for the affected item, subject to the circumstances of the shipment.
This guarantee does not necessarily apply to delays caused by incorrect addresses, customs issues, refused packages, or circumstances outside our reasonable control.
Address Accuracy
Please carefully review your shipping address before completing your purchase.
Major Golf US is not responsible for delivery problems caused by an incorrect or incomplete shipping address provided by the customer.
If a package is returned to us because of an incorrect or incomplete address, we may offer one of the following options:
Reshipment to the corrected address, with additional shipping fees potentially applying; or
A refund after the returned package has been received and inspected.
Customers are responsible for providing an accurate and deliverable shipping address at checkout.
Refused or Undeliverable Packages
If a customer refuses to accept a package, or if the carrier is unable to complete delivery and returns the package to us, the order may be treated as a returned or undeliverable package.
If the package is returned to us, we will review the circumstances and may issue a refund after the item has been received and inspected.
Where the return is caused by an incorrect address provided by the customer or refusal of delivery, any applicable reshipping or handling costs may be deducted from the refund or charged before a replacement shipment is sent.
Delivery Delays
Delivery times listed on our website are estimates, not guaranteed delivery dates.
Shipments may experience delays due to circumstances outside our reasonable control, including:
Carrier delays
Severe weather
Public holidays
High-volume shopping periods
Customs processing
Incorrect or incomplete delivery information
Transportation disruptions
Other unforeseen circumstances
If we become aware of a significant delay affecting your order, we will make reasonable efforts to provide an update.
International Shipping
For orders shipped outside the United States, delivery may be affected by customs clearance, local postal services, import requirements, or other country-specific procedures.
Customers are responsible for complying with applicable laws and regulations in their destination country. Any customs duties, import taxes, or other charges imposed by the destination country may be the customer’s responsibility unless otherwise stated at checkout.
Additional Notes
Delivery times are estimates and may vary due to carrier delays, holidays, customs processing, weather, and other external factors.
Processing time and shipping time are separate. The total delivery period includes both order processing and transportation time.
Tracking information may take some time to become active after the shipping label is created.
Customers will be notified by email when their order has been shipped.
If you have questions about your order or shipping status, please contact our customer support team.
Contact Us
If you have any questions regarding your order or this Shipping Policy, please contact us:
Email: [email protected]
Business Days: Monday – Friday
Business Hours: 9:00 AM – 5:00 PM ET